Domestic Abuse

One woman in four (and one man in six) in the UK will be a victim of domestic violence during their lifetime, according to research estimates.  Two women a week are killed by a current or former male partner.

Domestic violence is officially classified as "any incident of threatening behaviour, violence or abuse between adults who are or have been in a relationship together, or between family members, regardless of gender or sexuality."

We think of domestic violence as hitting, slapping and beating, but it can also include emotional abuse as well as forced marriage and so-called "honour crimes".

It's abuse if your partner or a family member:

  • threatens you
  • shoves or pushes you
  • makes you fear for your physical safety
  • puts you down, or attempts to undermine your self-esteem
  • controls you, for example by stopping you seeing your friends and family
  • is jealous and possessive, such as being suspicious of your friendships and conversations
  • frightens you 


We offer several courses for those families affected by Domestic Abuse:

Hertfordshire Domestic Abuse Helpline

Open 9am to 9pm Monday to Friday and 9am to 4pm weekends, Herts Domestic Abuse Helpline is a confidential, free, support and signposting service for anyone affected by domestic abuse.

Call them on 08 088 088 088 and/or visit their website by clicking here.

24-Hour National Domestic Violence Freephone Helpline

Run in partnership between Women's Aid and Refuge, this is a national service for women experiencing domestic violence, their friends, family, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country.  The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers.  All calls are completely confidential.  Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

0808 2000 247 or visit their website by clicking here.

Herts Sunflower service

The principal aim of the Sunflower Service is to reduce the chances of you being abused again.  The safety of you and your family is their primary concern.  Services are free and are available to anyone residing in Hertfordshire, of any age or gender, who is experiencing or is affected by domestic abuse.

Their services include a website, the Hertfordshire Domestic Abuse Helpline, the IDVA (Independent Domestic Violence Advisor) service, the opening of a SARC (Sexual Assualt Referral Centre) and the development of drop-in services - visit their website here for more details.

Broken Rainbow

A national charity providing confidential support to all members of the Lesbian, Gay, Bisexual and Trans (LGBT) communities, their families and friends, and agencies supporting them.  Call 0300 999 5428 or visit their website here.

Jewish Women's Aid

The Jewish community is affected by domestic violence just like any other.  If you are experiencing domestic violence, Jewish Women's Aid offers a freephone confidential helpline on 0808 801 055 and a website.

For a leaflet that explains the different ways they can help you and your children, please click here.


A registered charity that supports victims and survivors of forced marriage and honour based abuse.  Call 0800 599 9247 or visit their website by clicking here.

Men's Advice Line

A confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).  Open Monday to Friday from 9am to 5pm - call them freephone on 0808 801 0327 or visit their website here.

ManKind Initiative

A national charity that provides help and support for male victims of domestic abuse and domestic violence.

If you are a man suffering domestic abuse or violence, call 01823 334 244.  This confidential helpline is manned from Monday to Friday 10am to 4pm and 7pm to 9pm.  Alternately, visit their website by clicking here.

Polish Domestic Violence Helpline


Helpline staff speak Polish.  Support for Polish people living in the UK.  Call 01270 260 106 - open on Tuesdays from 19:30 to 21:30 and Wednesdays from 10:00 to 16:00.

The Survivor's Handbook

From the charity Women's Aid, this FREE handbook provides information on a wide range of issues such as housing, money, helping your children and your legal rights.  The handbook is available as a downloadable PDF in 11 languages by clicking here.