Jobs & Money

Benefits Advice

Use the benefits adviser tool on the website to find out what benefits you may be entitled to.

The Citizens Advice website also has a lot of information on benefits and tax credits, if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.  There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

Hertfordshire County Council's website also have lots of information on money advice, including a great leaflet about the different types of benefits you can get to help cover the costs of pregnancy, a new baby, maternity, paternity and adoption leave.

The website also has lots of information - see the links below!

Child Maintenance Options

Provides FREE impartial information and support to help all parents make informed choices about child maintenance arrangements.  A great resource that can help you:

  • easily access answers to common questions around child maintenance
  • use tools and leaflets to make your own arrangements, including a child maintenance calculator and Family based Arrangement form
  • find out how to contact CM Options if you need more personal help and support

Visit for more details.

Public services all in one place - everything from housing and local services, debt and Self Assessment, benefits and pensions to births, deaths, marriages and care.

There's a great section detailing all the benefits available for families, including Child Trust Funds / Junior ISAs, childcare grant and tax credits, and the Sure Start Maternity Grant.

Harmony Mediation

Family Mediation helps couples who are separating or divorcing work out arrangements for the future; it isn't marriage guidance or counselling, but a way of helping couples sort out some of the practical details of a divorce or separation.  Family mediation can also help grandparents worried about grandchild contact.

Harmony Mediation offer a 'Gateway Phone Call' - a FREE 15 minute phone call with a qualified Family Mediator to explain how family mediation works, look at whether mediation might help you and to check legal aid eligibility. Book your call by ringing 01727 812 464.

For more information, visit their website at or phone them on 0845 500 6255.

Hertfordshire County Council's website

A really useful resource, with lots of information:


hertshelp.jpgHertsHelp will assist with questions and problems, and can put people in touch with organisations that can help them.  Common issues people contact HertsHelp about are:

  • welfare assistance scheme - money, food, furniture, clothing and advice
  • benefits - debt and budgeting advice, help filling out application forms
  • crisis support - bereavement, domestic abuse, drug and alcohol abuse, serious illness, family support.

Office hours are 8am to 6pm Monday to Friday.

Telephone: 0300 123 4044 (Calls to 0300 cost no more than a national rate call to a 01 or 02 number)
Minicom: 0300 456 2364
Text: Text hertshelp to 81025 
Fax: 0300 456 2365 
By post: HertsHelp, Hertlands House, Primett Road, Stevenage, Herts, SG1 3EE

HertsHelp may need to take details and pass them on to someone else who can help, but they will always ask for permission to do this.

Jobcentre Plus

Contact Jobcentre Plus to get help finding a job, report a change in your circumstances or to change a Jobcentre Plus appointment.

St Albans Jobcentre Plus team is located at:

Beauver House
6 Bricket Road
St Albans
Telephone: 0845 604 3719
Textphone: 0845 608 8551 (if you find it hard to speak or hear clearly)

The Universal Jobmatch has replaced the Jobcentre Plus job search tool - check it out by clicking here.

Money Advice Service

An independent service, set up by the government, to help people make the most of their money.  They give free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

Call the Money Advice Line on 0300 500 5000
Monday to Friday: 8am–8pm
Saturday: 9am–1pm
Sunday and Bank Holidays: closed

Or visit their website by clicking here.

They have a fantastic section entitled "Having a baby" about all things money-related - from bump, to birth and beyond.

Mum Plus Business

"Opportunities, support and advice for entrepreneurial mums" - helping Mums find flexible employment and build a successful business.  Helping local Mums form business partnerships - visit their website here or read their latest newsletter here.

National Debtline

Free, confidential and independent advice on how to deal with debt problems.
0808 808 4000 - Monday to Friday 9am-9pm and Saturday 9.30am-1pm


08457 90 90 90

Sure Start Maternity Grant

You could get a one-off payment of £500 to help towards the costs of having a child.  You usually qualify for the grant if:

  • you're expecting your first child - or you're expecting a multiple birth (eg twins) and have children already
  • you already get certain benefits

You must claim the grant within 11 weeks of the baby's due date or within 3 months after the baby's birth.

You don't have to pay the grant back and it won't affect your other benefits or tax credits.

Click here for more details.